Our Group
”Let us stop the answering with lies and fake promises. Let us end the pollution of hollow words. Let us fight for a livable future and present. It is always necessary to believe this dream is possible.”
Message from the Board
Faced with the challenges of this past year, we reaffirm our confidence in our beliefs and purpose to guide us. We hold steadfast to our entrepreneurial vision, crafting a brighter world through the rich tapestry of connections we nurture in our expansive network, where business becomes a catalyst for positive transformation.
Message from the CEO
In 2023, Natura &Co underwent a transformative journey marked by rebuilding, refocusing, and a remarkable turnaround. Despite facing challenges on multiple fronts that tested our values, I take pride in the accomplishments and the strategic path we forged.
2023 Financial Highlights
Natura &Co’s 2023 financial results reflect the benefits of a strategy defined and implemented 18 months ago.
Net Revenue
+0% in constant currencyGross Margin
+0 bps.Adjusted EBITDA
+0%Net Income
+0%Environmental, Social and Governance Highlights
Awards and Recognitions
Pro-Ethics
Pro-Ethics seal awarded to Natura Cosméticos for the fifth consecutive year.
CDP Climate
For CDP Climate, Natura Cosméticos maintained an A- score, and Avon International achieved a B score for its first disclosure in five years. Natura was also highlighted in CDP's Supplier Engagement Index (SER) for its work with the value chain.
ISE B3
Natura &Co are part of ISE for the 18th consecutive year (considering participations prior to 2019 by Natura Cosméticos S.A.).
B Corp
Natura &Co has been certified as a B Corp since 2020. B Corps meet the highest standards of verification of social and environmental performance, public transparency and legal responsibility by reconciling profit and purpose.
2023 Performance
In 2023, Natura &Co achieved significant milestones, marking a transformative year driven by strategic initiatives. Key highlights include the successful execution of our simplification strategy, demonstrated by the divestment of Aesop and The Body Shop, resulting in a further streamlined Holding structure and enhanced autonomy within Business Units.
Our Strategy
Despite continuing to operate in a volatile economic and political scenario, we kept delivering on our strategy of protecting margins, simplifying the business, improving our capital structure, and focusing on transformational projects. The results already demonstrate that we are heading in the right direction.
We are Natura &Co → Natura &Co is a purpose-driven group uniting Natura and Avon, engaging customers through 6 million dedicated Beauty Consultants and Representatives, more than 1000 stores and franchises, and 22,000 employees.
We believe in → Promoting real positive economic, social, and environmental impact. We believe that the world does not need another big company. The world needs symbols of change capable of blazing new trails and inspiring others to follow.
Our purpose → To nurture beauty and relationships for a better way of living and doing business.
Our aspiration → We will dare to innovate to promote positive economic, social, and environmental impact.
Corporate Governance
Natura &Co headquarters in Sao Paulo
In a transformative year for Natura &Co, our corporate governance played a decisive role in making strategic and necessary decisions that bolstered the foundation for our future growth.
Our Board
Luiz Seabra
Business Skills
Sales, Marketing & Branding
Strategy
Innovation
International Experience
Leadership
ESG
Risk and Compliance
Operations
People Management and Organizational Design
Industry-Specific Skills
Venda Direta
Industria de bens de consumo - Beleza e saude
Pedro Passos
Business Skills
Finance or Accounting
Sales, Marketing & Branding
Strategy
Innovation
International Experience
Leadership
Legal and Regulatory
ESG
Risk and Compliance
Operations
People Management and Organizational Design
Industry-specific Skills
Venda Direta
Industria de bens de consumo - Beleza e saude
Guilherme Leal
Business Skills
Sales, Marketing & Branding
Strategy
Innovation
International Experience
Leadership
ESG
Risk and Compliance
Operations
People Management and Organizational Design
Industry-specific Skills
Venda Direta
Industria de bens de consumo - Beleza e saude
Bruno Rocha
Business Skills
Finance or Accounting
Strategy
International Experience
Leadership
Legal and Regulatory
Risk and Compliance
People Management and Organizational Design
Industry-specific Skills
Industria de bens de consumo - Beleza e saude
Carla Schmitzberger
Business Skills
Sales, Marketing & Branding
Strategy
Innovation
Digital
International Experience
Operations
People Management and Organizational Design
Industry-specific Skills
Industria de bens de consumo - Beleza e saude
Gilberto Mifano
Business Skills
Finance or Accounting
Sales, Marketing & Branding
Strategy
International Experience
Leadership
Legal and Regulatory
ESG
Risk and Compliance
People Management and Organizational Design
Andrew McMaster Jr.
Business Skills
Finance or Accounting
Sales, Marketing & Branding
Strategy
International Experience
Leadership
Legal and Regulatory
ESG
Risk and Compliance
People Management and Organizational Design
Georgia Melenikiotou
Business Skills
Finance or Accounting
Sales, Marketing & Branding
Strategy
Innovation
Digital
International Experience
Leadership
Operations
People Management and Organizational Design
Industry-specific Skills
Industria de bens de consumo - Beleza e saude
Duda Kertész
Business Skills
Finance or Accounting
Sales, Marketing & Branding
Strategy
Innovation
Digital
International Experience
Leadership
Legal and Regulatory
ESG
Risk and Compliance
Operations
People Management and Organizational Design
Industry-specific Skills
Industria de bens de consumo - Beleza e saude
Ethics
& Compliance
The resilience of our Ethics & Compliance programs proved invaluable during the significant changes which took place at the Holding in 2023. During this time, we steadfastly upheld our commitment to the highest ethical standards with a robust training and communication plan and the introduction of a comprehensive consolidated new Code of Conduct.
Risk
Management
At Natura &Co, we’ve learned the importance of implementing an effective Enterprise Risk Management system. This means identifying risks that could significantly impact our company's value or reputation, while also recognizing opportunities for growth.
Engaging in System Change
In this decisive decade, as we grapple with the challenges presented by threats to nature, climate change, injustice and inequality, we remain firmly committed to the belief that people around the world can unite and harness their collective power as a force for good.
