Natura_Baoba_149555

Materiality

GRI 3-1, 3-2

In line with best practice, we conducted a double materiality assessment encompassing both the environmental and social impacts of our activities on the economy, environment, and people, including their Human Rights, as well as the business implications of environmental and social issues on our operational success, financial performance, and overall company values.

Although our priority issues may not significantly change year-to-year, the assessment serves as an input for analyzing and ultimately prioritizing themes and certifies that the themes we have defined in our Commitment to Life vision are aligned with stakeholders’ perception.

Elo Natura_NC_Biscos_00150-min

Based on quantitative surveys - internal in-depth interviews with sustainability leaders from each business unit, an online survey with 590 respondents composed of external and internal stakeholders, plus in-depth interviews with internal and external stakeholders in the validation phase. Furthermore, we used external frameworks, analyses of competitors' materiality, ratings, rankings, risk frameworks, and internal interviews.

Among other issues, climate action emerged as a universally acknowledged priority across all our stakeholders and brands. While climate change is a prominent concern for all companies, it holds particular significance for Natura &Co. The assessment identified three key clusters of issues related to climate change that are considered instrumental in achieving our Commitment to Life vision.

Our material topics

  1. Systematic Change
    - Climate Action
  2. Societal and Environmental Impact
    - Nature regeneration: Addressing biodiversity, promoting regeneration, combating deforestation.
    - Social regeneration: Upholding human rights, tackling poverty
  3. Value Chain Engagement
    - Circularity: Fostering product design for sustainability, promoting sustainable sourcing, managing water resources, reducing single-use plastic, driving innovation.
    - Value distribution: Making a positive community impact, fostering diversity and inclusion, prioritizing employee health and wellbeing.

To find out more about material topics for Natura &Co Latin America, please refer to the ESG Scorecard.

Materiality Matrix

1
2
3
4
5
6
7
8
9
10
15
11
14
12
13
16
Environmental / Societal Impact
Business impact